Contact and support
Search for an answer, or pick a topic.
Choose a topic
- Account and sign inSigning in, your email address and what we send you.
- Privacy and my dataA copy of your data, deleting it, or anything else about how it is used.
- SecurityA security problem, somebody pretending to be Carqo, or your own safety.
- Make a complaintSomething Carqo did, or a decision we made about you.
- Something elseAnything the list does not cover, and press or partnership enquiries.
Still need help?
- Help centreAnswers to the things people ask most often.
- Message CarqoOpens a support case with a reference you can quote.
- Make a complaintSomething we did, or a decision we made about you.
- Emailhello@carqo.co.uk
We’re here 9am to 5pm, Monday to Friday (UK time). Replies may take some time.
Your personal data
A data protection request goes to the same address as everything else, and is read by the same person. That covers a copy of what we hold, and deletion.
What we hold, why, and how long we keep it is set out in the privacy notice, along with the statutory timescales and your right to complain to the Information Commissioner.
Who you are writing to
Carqo is a trading name of MZ Corp Limited, a company registered in England and Wales under number 17351738.
Our registered office is 128 City Road, London, EC1V 2NX. It is not somewhere to visit, and post sent there takes much longer to reach us than an email.